Terms of Service

OVERVIEW

This website is operated by Pool Alarm Asia (R&J Services Co., Ltd.). Throughout the site, the terms “we,” “us,” and “our” refer to Pool Alarm Asia. By visiting our site or purchasing something from us, you engage our “Service” and agree to be bound by these Terms of Service and all additional policies and notices referenced herein. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. Please read them carefully. If you do not agree to all the terms and conditions of this agreement, you may not access or use the website or any services.

Pool Alarm Asia may introduce new features or tools that are also subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms at any time by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our online store is hosted on a secure e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction or have obtained parental consent for any minors who use the site under your account. You agree not to use our products or the Site for any illegal or unauthorized purpose, including transmitting any worms, viruses, or other destructive code. Any breach or violation of these Terms will result in immediate termination of your access to our services.

SECTION 2 – ORDERS AND PAYMENT

When you place an order through our site, you agree to provide current, complete, and accurate purchase and account information. Pool Alarm Asia reserves the right to refuse or cancel any order if there is an error in the price or description, or if the product is unavailable. All payments must be made through our accepted payment providers, and you represent and warrant that the payment instrument is yours. You authorize us to charge your selected payment method for the order total.

SECTION 3 – SHIPPING AND DELIVERY

We deliver products to Thailand via third-party carriers. Delivery times and shipping costs vary by location and shipping option. Title and risk of loss for goods transfer to you upon delivery of the goods to the carrier or (if applicable) once you have picked up the goods from our warehouse. You agree to inspect the shipment upon receipt and report any issues promptly to us and the carrier.

SECTION 4 – PRICING AND AVAILABILITY

All prices are displayed in Thai Baht (THB) and are subject to change without notice. While we try to ensure that all product descriptions and pricing are accurate, errors may occur. Pool Alarm Asia reserves the right to cancel orders or adjust prices if a pricing error is discovered. Product availability on the website does not guarantee inventory; we will notify you if an item is unavailable after an order is placed.

SECTION 5 – USER ACCOUNTS

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to provide accurate and complete information when registering and to keep your account information up-to-date. You are responsible for all activities that occur under your account. Pool Alarm Asia shall not be liable for any loss or damage arising from your failure to keep your account information secure or for any unauthorized use of your account.

SECTION 6 – THIRD-PARTY LINKS

Our site may contain links to third-party websites or services that are not owned or controlled by Pool Alarm Asia. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party sites. If you access a third-party site, you do so at your own risk. It is your responsibility to review and comply with the policies of those sites.

SECTION 7 – USER COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

By posting comments, feedback, suggestions, or other content on or through our site, you grant Pool Alarm Asia a non-exclusive, royalty-free, worldwide license to use, modify, reproduce, and distribute such content in any media. You agree that you will not post any content that infringes on the rights of others, is unlawful, defamatory, or otherwise inappropriate. We reserve the right to remove or edit any content submitted by users at our discretion.

SECTION 8 – PROMOTIONS

Promotional offers, coupons, or gift cards may be subject to specific terms and conditions as announced by Pool Alarm Asia. You agree to comply with those additional terms when using any promotional code or offer. Pool Alarm Asia reserves the right to cancel or refuse any promotion or offer at any time.

SECTION 9 – RETURNS AND REFUNDS

For returns and refunds, please refer to our [Return & Refund Policy]. In general, unused products in their original condition may be returned within 7 days of receipt. Please see the full policy for details.

SECTION 10 – PRODUCT WARRANTY

We offer a 3-Year Limited Warranty on all products from the date of original purchase. This warranty covers defects in materials and workmanship under normal use. It is valid only if the product is used in Thailand, remains unaltered, and was purchased through an authorized channel. Proof of purchase is required for any warranty claim. The warranty is limited to the original purchaser and is non-transferable. Please refer to the manufacturer’s warranty documentation for complete terms, conditions, and exclusions.

Last updated: May 2025

SECTION 11 – INTELLECTUAL PROPERTY RIGHTS

All content, images, logos, trademarks, and text on this website are the property of Pool Alarm Asia or are used with permission from third-party licensors, including Lifebuoy Alarm. Any images, product descriptions, or other materials provided by Lifebuoy Alarm remain their intellectual property and are used on this site with their consent. Users are strictly prohibited from modifying, reproducing, distributing, or commercially exploiting any content from this site without prior written permission from Pool Alarm Asia or the original rights holder. However, users may share product images or content from our website on personal social media accounts or blogs, provided that they do not alter them and include a credit link to our website (poolalarm.asia). Any other use, including but not limited to commercial distribution, requires express written permission from Pool Alarm Asia.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Pool Alarm Asia does not guarantee, represent, or warrant that your use of our Service will be uninterrupted, secure, or error-free. Pool Alarm Asia shall not be held liable for any damages, injuries, or losses resulting from the use, misuse, or failure of the product, including but not limited to manufacturing defects. The customer acknowledges that the product is provided “as is” without warranties beyond those explicitly provided by the manufacturer. Any issues related to manufacturing defects should be directed to the manufacturer. By purchasing, you acknowledge that Pool Alarm Asia holds no liability for any resulting damages or failures.

SECTION 13 – ACCOUNT TERMINATION

Pool Alarm Asia reserves the right to suspend or terminate user accounts at any time, with or without notice, if a user violates these Terms of Service, engages in fraudulent activity, or uses the website in a manner deemed harmful to the company or other users. Upon termination, access to our services will be revoked, and any outstanding obligations or liabilities will remainb in effect.

SECTION 14 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of Thailand.

SECTION 15 – DISPUTE RESOLUTION

In the event of a dispute, both parties agree to first attempt resolution through informal negotiation. If a resolution is not reached within 30 days, either party may proceed with legal action in the courts of Thailand. The courts of Thailand shall have exclusive jurisdiction over all disputes arising from or relating to these Terms. Additionally, the parties agree that any dispute may be submitted to the Thai Arbitration Center (THAC) for arbitration.

เราใช้คุกกี้เพื่อพัฒนาประสิทธิภาพ และประสบการณ์ที่ดีในการใช้เว็บไซต์ของคุณ คุณสามารถศึกษารายละเอียดได้ที่ นโยบายความเป็นส่วนตัว และสามารถจัดการความเป็นส่วนตัวเองได้ของคุณได้เองโดยคลิกที่ ตั้งค่า

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